Ride Access Pass Scheme with Nimbus

We provide free of charge Ride Access Passes for guests who are unable to queue for prolonged periods. These enable the user and up to three other guests to access certain rides via the exit queue line, which reduces the required queuing time.

To acquire a Ride Access Pass, you will require a valid Nimbus Access Card with one of the following symbols:

  • Urgent toilet needs
  • Difficulty standing
  • The queue symbol 
  • Difficulty with crowds 

If you have any of the above, you can pre-book your ride access pass here. 

Book Ride Access Pass

  

Please note:

  • Ride Access Passes must be booked 72 hours in advance of your visit

  • To ensure that we can provide you and your family with a high quality experience, we limit the number of Ride Access Passes we issue each day and encourage guests requiring them to book well in advance to avoid disappointment

  • Our Ride Access Passes are issued as wristbands, which the Access Card holder is required to wear so that they can be clearly identified

Book Ride Access Pass


Important Information:

  • For safety reasons, an adult carer (18+) is required to accompany the RAP user at all times - either AT the ride (Band 1 rides) or ON the ride (Band 2 Rides). On Band 2 Rides, the Carer must be seated directly next to the RAP user. Details of this can be found by scanning the QR code at the ride exit and on the Ride Access Pass

  • Aqua Blasters & Vortex are exempt from the Ride Access Pass scheme

  • 'ON the ride' means either the seat next to or adjacent to the RAP user, ensuring they can be restrained or assisted if necessary 

  • Due to evacuation procedures and to ensure fairness for all guests, a limited number of Ride Access Pass users and their carers will be permitted per ride cycle. See specific ride information for individual ride restrictions

Book Ride Access Pass

Nimbus Disability:

We are pleased to be working with Nimbus Disability, utilising their Access Card Scheme and Digital Access Pass system to provide our customers with a more consistent and improved experience when accessing necessary support.

This scheme is designed for all customers who require adjustments to make their visit more comfortable, such as Essential Companion and Carer tickets and the Ride Access Pass scheme. By partnering with Nimbus Disability, a leading authority on accessible ticketing run by and for disabled people, we can better understand and meet your access requirements in a consistent and secure manner. This also helps to protect these provisions from potential misuse.

Through this scheme, you can apply for a FREE Digital Access Pass specifically for use with Crealy Theme Park & Resort, or you can choose to apply for a full Access Card for broader recognition.

Apply Online

  • You can submit a free application for a Digital Access Pass by clicking here.
  • As part of the application, you will need to provide relevant evidence and a narrative about your access requirements, allowing Nimbus to allocate the appropriate symbols representing the barriers you face.
  • Once your application is approved, your Digital Access Pass will be valid for three years. You will receive a digital ID number.
  • You can use your Digital Access Pass ID Number to access facilities and make bookings with Crealy Theme Park & Resort, streamlining the process and allowing you to book access provisions online.
  • For all information please click here. 

  • The Access Card is a universal way of conveying your access requirements that clearly communicates your requirements to thousands of organisations, venues, events, and ticketing systems across the UK and beyond.
  •  It costs just £15 for three years, you can choose to upgrade your FREE registration to a full Access Card through the application process by clicking here. 
  • The Access Card features symbols that discreetly highlight the barriers you face and the reasonable adjustments you may need, such as level access, essential companion, or assistance with visual or auditory information.
  • Presenting your Access Card or its unique identification number can often reduce the need for repeated explanations and the submission of extensive personal documentation.
  • The Access Card can also work online with ticketing systems to unlock necessary access facilities.
  • The Access Card app provides a personalised directory of accessible venues.
  • For all information about the Access Card please click here. 

To apply for your FREE Crealy Theme Park & Resort Digital Access Pass, please click here. You will be directed to a simple application form where you can upload any validating evidence and provide a description of your access requirements.

  • If you already have a Nimbus Access Card, you do not need to apply again.
  • To use your Access Card or your Crealy Theme Park & Resort Digital Access Pass Number (found on your confirmation email), please follow the links via our Ride Access Pass and ticketing pages

We are committed to making our services as accessible as possible and ensuring we understand and can effectively meet the diverse needs of our customers with disabilities. By working with Nimbus Disability and their recognised and award-winning Access Card Scheme, we can:

  • Provide a more consistent and reliable way to assess and accommodate access requirements.
  • Offer a streamlined booking process, including online booking for access provisions.
  • Ensure our team can provide appropriate support based on validated access needs.
  • Help protect access provisions from potential misuse.

Our commitment to accessibility remains unchanged, and our friendly team is still here to support you if you have any questions or need assistance. For further support, please contact [email protected]