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Accessibility at Crealy Theme Park & Resort

At Crealy Theme Park & Resort, we believe that memorable days out should be enjoyed by everyone. We’re committed to providing an inclusive, welcoming and safe environment for all our guests, including those with disabilities, additional needs and long-term health conditions. In line with the Equality Act 2010, we make reasonable adjustments wherever possible to ensure our attractions, facilities and services are accessible, while always balancing this with the safety of our guests and team members. Our accessibility arrangements are designed to help families plan their visit with confidence, clarity and reassurance — so you can focus on making family memories together.

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    Ticket Types

    Information on the right ticket type for you and what documentation will be needed.

    View Ticket Types

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    Ride Access Pass

    Details of the Access Card Scheme and how this can save you valuable time to enjoy on the Theme Park

    View Scheme

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    Specific Ride Information

    Ride Accessibility documents, with clear guidelines of what to expect on our rides and attractions

    View Accessibility

Accessibility Map:

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Accessibility FAQ's

Yes – the majority of paths are flat and tarmacked. All rides and indoor areas are wheelchair accessible. We require use of manual and motorised wheelchairs to be safe, sensible and controlled.  

 

Yes – we have a number of manual wheelchairs available to hire each day at a £20 deposit. Contact us on  [email protected] to get one reserved before your visit.

 

Yes trained assistance dogs are allowed in the park. They are not permitted to go on our rides and attractions and will need to be left with another member of the party while riding. There are also several restrictions within some of our Animal Areas.

Guests will need to speak to our Animal Team on arrival and read and agree to our assistance dogs policy. For any further questions or clarification contact [email protected]

 

Yes – our first aid centre (located next to Jungle Journey) has a ramp to gain entrance.

 

Yes – the larger accessible toilet, located at the top of the Theme Park opposite Adventure Zone, requires a RADAR key. There can be located from: Lavazza in Atlantis, Adventurers’ Bar, Gift Shop, and the Information window at the main entrance.

 

Yes – we offer Ride Access Passes to guests who are unable to queue.

We aim to make our rides and attractions accessible to as many guests as possible. Accessibility requirements vary between attractions, and some rides may not be suitable for all guests due to health, safety or operational requirements.
For detailed information on each ride and attraction, please visit our Ride Accessibility page, which includes individual accessibility information for every ride and attraction.